Status
Twokeep is not available yet. These pages describe the iPhone app as it is being tested, and details can change before launch.
Help pages
- Pairing with your partner: Invitations, the safety code, and what to do when your partner's iPhone changes.
- Your recovery phrase: The 24 words, moving to a new iPhone, and what happens if you lose your iPhone.
- Recovery health: What the recovery lines on the Security screen mean, and “Recovery at risk”.
- Sharing permanently: Opening an item without asking each time, what that exposes, and how to stop it.
- Watching together: Opening an item together, live, and why it ends for both of you.
- Questions and limits: Short answers, including what Twokeep cannot do.
The basics
A vault belongs to exactly two people. Photos and videos are encrypted on your iPhones before they are uploaded, and Twokeep cannot open them. Opening an item needs the other person's approval each time, unless you have both chosen to share it permanently or you watch it together.
For how the encryption works and what the service can still see, read Security.
More help
- All help pages
- Questions and limits, including what Twokeep cannot do
- Still stuck? Support answers in words; please do not send photos or videos.